![]() If you’re not sure, check your device’s packaging, order receipt, or other information provided with your device. ![]() Be careful to select the correct properties for your device to ensure that the correct firmware is installed. Otherwise, select your device type (Lenovo phone, Lenovo tablet, or Motorola phone), then select the properties of your device. If your device is registered with your RSA account, select it from the list of registered devices. If neither USB debugging or fastboot flash mode can be enabled, on the Power-off Mode tab, click OK.Wait for RSA to find the software for your device. Turn your device off, then press and hold the power and volume down keys until the device starts in fastboot flash mode, then use a USB cable to connect your device with your computer. If USB debugging cannot be enabled, enable fastboot flash mode.Enable USB debugging on your device, then use a USB cable to connect your device with your computer.If you have an RSA account, log into RSA.If your device powers on, back it up before reinstalling the device firmware.
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